We are a website for Ex-Military personnel
Tel: 0044(0)203 865 3320
Email:info@ex-militarycareers.com

Customer Service Advisor

Advertiser
Reed Specialist Recruitment
Date Posted
11th October 2018
Reference
UKCCHamilton
Sector
Customer Service
Location
Hamilton
Salary
£14 Per Hour

Start date: 12th and 26th November for 3 months
Hours: Monday to Sunday, 35 hours a week, on shifts between 8am and 10pm
Location: Hamilton International Technology Park, Technology Avenue, High Blantyre, G720FD

Working as a Customer Service Advisor you'll answer calls from our client's customers and take the hassle out of banking for them. Our client's customers call for all sorts of reasons, such as when they've lost their bank card or want to pay a bill.

Our client's customers want their requests dealing with quickly and with empathy, so these are key skills that our client looks for. Banking and Contact Centre experience aren't essential; what they're really interested in is people who have good communication skills and want to help their customers. Everything else they can teach you!

What will you be doing as a Customer Service Advisor?

  • Speaking to lots of customers on the telephone, helping them with every day banking enquiries
  • Delivering good service by listening and responding to questions and queries in an empathetic way
  • Bringing a good sense of fun and humour to the role is essential too

Our client are always there when their customers need them so you'll need to be flexible in the hours you work. You will be allocated a working pattern from a selection, both static and rotating, including some early mornings, evenings and weekends.

This role will suit you if you can demonstrate the following:

  • Passion for providing excellent customer service, with proven experience in a customer service environment.
  • Confidence using IT packages including MS Office Word andExcel
  • Ability to multi-task and navigate computer systems comfortably

Upload a document

Email*  
 
Password* Confirm Password*
First Name* Last Name*
How did you find us?*
Cover Letter
By submitting this form you agree to our terms & conditions & privacy statement
Yes No
Receive updates & notifications from Ex-Military Careers
Yes No
Copyright ©  2018 Ex-Military Careers.