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ER consultant

Thames Water
Date Posted
7th December 2018
Human Resources
£30,000 to £40,000 Per Annum

What is the purpose of the role?

Thames Water are embarking on an exciting journey. With the support of our CEO and executive team and with the great amount of shareholder investment, we are changing and improving how we interact with our customers every day. Are you a passionate, highly energised and engaged professional seeking a new challenge? As we're looking for inspiring people, like you, to join our team as part of this industry leading opportunity. Our new chapter starts now. As part of our exciting plans, our HR Services team structure is growing and strengthening. In order to work closer with the business and employees, we are transforming to ensure what we do and how we do it is as beneficial as possible for our people. We are evolving in becoming a customer-centric, real time and adaptive team. We are seeking a passionate ER Consultant to support the business and line managers by managing and resolving cases related to policies including absence, discipline, grievance and performance.

What makes this role unique?

Are you passionate about working in partnership with the business? Is supporting our colleagues in ER the challenge you've been looking for? If so, this is the role for you. You will join at a very exciting time as the new ER team, as well as the wider Thames Water community embarks on a new way of working.

What will this role involve?

Providing advice in accordance with policy and employment legislation to drive improvement in employee effectiveness and performance.

Providing professional advice to line managers for all employee relations queries around policies including absence, discipline, grievance, capability and employment law.

Identifying, assessing, managing and resolving or escalating risks.

Developing and working with appropriate case management systems and measurement tools to improve efficient case management.

Working with other team members to share best practice and ensure cases are managed effectively with integrity and in compliance with policy and statutory requirements.

Managing and developing the skills and professional knowledge of line managers via individual coaching, support, and challenge.

What are we looking for?

Have you got in depth knowledge of employment law, tribunal process and ACAS? Do you have similar ER experience, working in an operational environment? If yes, apply now! We are seeking an engaging individual with demonstrable ER knowledge to support and work closely with the business, specifically with remote stakeholders. Practical application of employee performance policy in respect of absence, discipline, grievance, conduct and capability is a must. You will also have experience of coaching managers on difficult employee matters.

Thames Water information and salary details

This role is based in central Reading with a salary of up to £40,000, depending on skills and experience. Our excellent salary package includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus many more.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 21/12/2018.

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