What is the purpose of the role?
We're here for our customers. It's our responsibility to take care of their water and wastewater, and to make sure that they're happy with our service. So we always strive to go above and beyond - responding to their needs now, and proactively improving things for the future.
We're currently seeking an engaging HR Consultant to take the lead in identifying and delivering specific and evolving projects relating to the delivery of our people strategy and change programmes, linked to business plan outputs.
This role will part of a professional, high quality and customer focused HR service to the business, supporting the Head of HR, HR Manager and operational leaders within our Customer Experience division.
This role is part time, working approximately 4 days per week
What makes this role unique?
Everything we do is about creating a positive vision for the future. It's about giving our customers confidence, and inspiring future generations to care about our blue planet as much as we do.
The water industry is changing, and we're innovating and evolving to be at the forefront of this change. Our Customer Experience team plays a fundamental role in putting customers at the heart of what we do.
This role works closely with the business to help deliver against our challenging objectives and to really make a difference to how HR influences the business. This is an exciting opportunity to work within a fast-paced HR Team, offering exposure to senior stakeholders and opportunities for personal growth and development.
What will this role involve?
Working as part of the overall Customer Experience HR team to implement and deliver our people strategy through specific programmes and projects of work.
Partnering effectively within the business to deliver a high quality HR service to our people.
Delivering cultural/operational change programmes which support both customer and operational excellence and Instil a performance culture across the business.
Enhancing management capability through the provision of expert advice and guidance, providing specialist information and recommendations to our leaders in order to assist and influence decision making.
Proactively challenging current practices and making recommendations for continuous improvement.
Analysing and interpreting HR people data to measure and manage performance and communicate the results and findings to our leaders across the business.
Working closely with the HR teams across the business to support the delivery of business needs, ensuring strategies and planned benefits are understood and influencing HR thinking and solutions.
What are we looking for?
Are you an accomplished HR practitioner excited to be part of the journey we're on, to transform the way they work with people? Do you possess experience in a customer-facing environment? Apply now to join the UK biggest water and wastewater provider in the UK!
We're seeking a driven individual with previous experience of working in a large matrix environment, being a business partner to local and regional stakeholders. You will have excellent influencing and communication skills and a track record of delivering high quality outputs.
You will have demonstrable project delivery capability and be commercially astute. A sound knowledge of HR principles is required, with experience of working with employee representatives and trade unions. You must have a sound comprehension of HR and business models and their application in meeting business requirements.
Thames Water information and salary details
This role is based in Reading, with regular travel and is part time, working approximately 4 days per week. We are offering a salary of up to £46k, depending on skills and experience. In addition we have a range of benefits including an excellent contributory pension scheme, childcare vouchers, season ticket loans and paid volunteering days.
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 26/09/18.