1st/2nd Line Support Engineer - Saffron Walden - Permanent
Salary up to £24,000 Dependent on experience + Company benefits + excellent career progression
This is your chance to join a well-established, customer-focused IT services company and work in a 'non-call centre', tightly knit Service Desk team
We have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the UK.
You will join the team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base.
We are looking for a candidate that has excellent technical and interpersonal skills with some project management capabilities, preferably with experience working for a IT solutions provider previously in a 1st or 2nd Line Support Engineer role.
Essential Skills and Experience
Other essential requirements include:
Values consistent with the organisation
Flexible approach to business requirements
Driven to achieve with a positive mental attitude
Courage to address and resolve issues
Self-starter, highly motivated & receptive to change
Service oriented (actively looking for ways to help people)
Enthusiastic about new technologies and willingness to adapt
The following certifications are desirable but not necessarily essential.