2nd Line Maintenance Engineer

2nd Line Maintenance Engineer

Skynet - SGS Oakhanger, GU35 9JA

Full Time, Permanent (39 hours per week) 

Competitive salary plus benefits 

Serco Defence delivers a wide range of support to the prestigious Skynet contract providing secure satellite communication services to the UK Government and Armed Forces. 

We currently have a full-time opportunity for a 2nd Line Maintenance Engineer to join the existing team at Oakhanger. The purpose of the role is to Provide days support for all Skynet Engineering aspects in support of Network Operations.

Main Accountabilities

• To set up and maintain communication service requests when required to assist operations.
• Investigate and monitor faults on any system or equipment as directed by the Installation & Maintenance Supervisor.
• Conduct, record and report on all fault monitoring and rectification activities.
• Scheduled maintenance tasks as notified by SAP PM and ensuring all engineering activities are recorded within SAP PM.
• To periodically review and suggest updates to Paradigm Procedures and other associated documentation.
• Create/change written authorised procedures and manuals as directed by the Installation & Maintenance Supervisor.
• Provide technical advice to Network Operations, Space Operations, Network Incident Team and to external customers as required.
• Ensuring that any anomalies are brought to the attention of the Installation & Maintenance Supervisor and the Network Operations Team.
• Upholding the values and behaviours of Network Operations.
• Maintain engineering standards and practices in accordance with the relevant Paradigm Procedures and other associated documentation.
• Conduct installation/modification and decommissioning work as required.
• Providing telephone assistance and on-site support to the Operations team when on call.
• Deputising, when required for the Installation & Maintenance Supervisor on engineering matters.

What you'll need to do the role:

• HNC/D in Electronics or equivalent, or relevant experience level working within the satellite communication or data network industry.
• Experienced in Digital Satellite Communications.
• MS Office Tools.
• Capable of manipulating and understanding spreadsheets, databases and applications.
• Highly self-motivated with an aptitude to learn new skills.
• Full Driving Licence.

What we offer

• Up to 6% contributory pension scheme
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
• A safe and supportive culture
• Interesting and enjoyable work
• A company passionate about diversity and inclusion
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

#defencejobs