Admin Coordinator

Uttoxeter | Admin/Secretarial/HR


Serco: HMP Dovegate

Permanent / Full Time 

£28,122 per annum + Excellent Corporate Benefits Package


Here at Serco, we are looking for a Prison Safety Coordinator to join our Safety Custody department at HMP Dovegate - a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1160 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.


Working as part of a committed team you will deliver a proactive and focused Safety regime - working alongside the current established team to ensure focus is given to issues linked to Safer Custody and harm reduction, maintaining administration systems effectively and efficiently within the agreed timescales.


This is a role suited to someone with extensive administration experience and enjoys working within a challenging environment and has an enthusiastic outlook to 'getting the job done' with a professional approach!


You will carry out a wide range of duties and work closely with the Senior Management Team to analyse any trends, coordinate our approach to the management of those at risk of self-harm and violence, ensure strategies and procedures are put in place to solve any issues and ultimately support in keeping prisoners and staff safe. Some of your accountabilities will include:


  • Analyse and evaluate information from a wide range of sources to support and inform the decision making in the identification, reduction and prevention of Safer Custody issues and the management of related incidents.
  • Contribute to a monthly Safer Custody Report, collating feedback, before it is presented at the monthly Governance meeting and within the weekly Safety Intervention Meeting (SIM).  The report will cover all strands of Safer Custody to include Self-Harm, Violence, Self-Isolation, ACCT Management, plus risk and harm identification. You will be accountable for producing minutes to these meetings that reflect the conversations around complex prisoners and trends.
  • Regularly update line management regarding local, regional and national safer custody issues.
  • Ensure all relevant recording systems are updated, maintained, used appropriately and that staff involved in recording information are trained in its use as required.


What you'll need to do the role


To carry out this role successfully, you must have good communications skills both written and verbal and capable of producing written work of a standard that can be used in communication with key stakeholders such as Parole Boards, Offender Management Unit (OMU).


The ability to motivate others is paramount and you will be adept at working under pressure to deadlines - your impressive organisational skills will support with your success in this role!


This is a fantastic opportunity to work in a people-centred challenging environment using your own initiatives, ultimately supporting in keeping prisoners and staff safe.



Why Serco


Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services to keep people safe.


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
  • Blue light discounts
  • Opportunities to gain additional qualifications
  • Continuous professional development opportunities
  • Opportunities to participate in an overtime scheme
  • A company passionate about diversity and inclusion
  • Free on site parking
  • Use of on site gym
  • Subsidised meals
  • Up to 6% contributory pension scheme
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
22/06/2023 02:49:00
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