Administration Assistant

Nottingham | Other

OCA Administration Assistant
HMP Lowdham Grange, Nottinghamshire
Part-Time, 20 hours, Permanent
Starting salary of £9,880 rising to £10,082 after 1 year 

Here at Serco we are looking for an Administrator to join our team at HMP Lowdham Grange. HMP Lowdham Grange is a privately operated category B prison in Nottinghamshire.  We have an adult male population of long-term sentenced prisoners.  We aim to engage the men in purposeful activity throughout their sentence with opportunities for employment, education, psychological intervention, engagement with Offender Management and a variety of healthcare services.  


The role involves working as directed by Security management and in collaboration with OCA PCO.

The role entails heavy involvement in the preparation of weekly reports and the organising of prisoners transferring out of the establishment. This includes arranging level transfers to other Cat. B prisons.  It also includes Category C & D transfers - ensuring that prisoners go to the right establishment that is within their CPA and meets their needs. I.e. Courses, medical needs etc.  


Some of the other duties include but are not limited to:

-    Allocations - Checking that our criteria are met before transfers and ensuring that there are no security concerns. 
-    Communicating with the Courts with regards to any issues or Court refusals.   
-    Updating the rolling Roll database with the moves that PMU have approved, this is to ensure we do not go over roll.
-    Communicating across the establishment regarding what movements are due to take place each week/day.
-    Answering prisoner Complaints, Solicitors letters and ATM applications.  
-    Collating figures for the Population Statistics.  



What you'll need to do the role


This is an opportunity for an individual who is highly organised, have effective time management skills and excellent computer skills inclusive of Microsoft Word, Excel and Power Point. The successful post holder must be able to prioritise and manage their own workload. They must be a great team player but also be able to work effectively on their own. It is vital that they have good written and oral communication skills. A knowledge of custodial environments is desirable but not essential as training is provided. Similarly, a knowledge of prison systems is desirable (Mercury, Nomis, CMS).


Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 



What we offer


  • Competitive salary of £9,880 rising to £10,082 after 1 year in post
  • 120 hours holiday
  • Working in a tight knit, friendly team environment 
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • Opportunities for career development including opportunities to undertake NVQ courses
  • The chance to make a positive difference within a secure environment



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
09/12/2022 02:55:00
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