Administration Team Leader

Your new role 

National Highways is excited to be looking for an Administration Team Leader to join our Major Projects Directorate as part of the Regional Investment Programme (RIP). This role will be based in our Central Manchester Office but will be a hybrid mixture of home, office and potential site working. 

The main focus of this role is to oversee and contribute to the development and delivery of directorate business support and governance activities, ensuring the timely provision of quality value added information and data.  

You will also provide day to day leadership and management of staff within the team, setting high performance expectations whilst supporting their personal and professional development through leading by example and acting as a role model for National Highways values and behaviours. 

What you’ll be leading on 

  • Manage the application of consistent working practices and procedures, ensuring deployment of resources according to business priorities and to provide a high quality, accurate and timely service. 
  • Encourage creativity and innovation in the team to embed a culture of continuous improvement, seeking to add value to the team’s activities and outputs so that customers’ expectations are not just met but exceeded.  
  • Lead, motivate and develop the team in providing proactive and flexible support and build capability to meet developing business needs and improve resilience.   
  • Maintain effective and collaborative working relationships both within the Directorate and across the organisation and ensure that short-term projects deliver best value and maximise benefits to customers. 
  • Produce reports, presentations and other documents, collating and analysing relevant information and statistics from identified sources to support others in the delivery of their business objectives and to support effective management decision making. 
  • Support senior colleagues to identify opportunities, options and solutions for taking forward business improvements that help to meet current and future needs of the business. 

To be successful you will need 

  • Management of a multi-functional team interacting with senior management and multiple business areas.   
  • Experience of managing staff.  
  • Evidence of managing stakeholder relationships, engaging internal and external clients and working with other members of the business to support the delivery of projects and activities within the organisation. 
  • Ability to prioritise effectively to manage multiple deadlines. 
  • Good communication skills, using appropriate styles, methods and timing to maximise understanding and impact. 

A bit about us: 

"A leading, intelligent, commercially astute major projects client organisation. Responsible for the initiation and delivery of national and regional road infrastructure asset investments, that safely deliver important outcomes for our customer and stakeholders." 

RIP is?one of the?programmes within National Highways Major Projects Directorate.?Infrastructure is the foundation upon which the economy is built. Government is focused on improving?infrastructure in the UK to support the growing needs of?the economy and to improve opportunities for people across the country. In RIP we represent National Highways interests in dealing with the safety, customer and operational impacts of major infrastructure projects delivered by other public and private sector developers of National significance. 

Want to know more? 

To request a copy of the role profile, please contact? reference number?5312 


Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)
  • Qualifications and/or professional membership check (if applicable)

And finally 

We reserve the right to close before the advertisement expires.

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Contract Type
£33,800 - £37,030
Start Date
Immediate Start
Expiry Date
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