Royston | Other





VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 



Location: RAF Bassingbourn, Royston, SG8

Permanent/ Full time 

We have an exciting opportunity for an Administrator to join our Core Services team at VIVO based at RAF Bassingbourn. 


The purpose of this role is to support the site teams in the management and execution of all work relating to the delivery of the Core Service's element of the Contract within a cluster and to lead the Cluster team in the satisfactory execution of the maintenance of properties.


This is a key role required to assist in the delivery of the contractual deliverables on the site to ensure the Client is supported effectively.


Key Accountabilities:


  • Provide administrative support to the contract.
  • Prepare and maintain reports or be willing to learn/upskill in this area.
  • Support management in formal meetings including booking suitable facilities, confirming site access for non-pass holders, recording attendance and producing accurate minutes and action logs. 
  • Where required, maintain the office filing system in accordance with VIVO policy, both electronic and hard copy files.    
  • Demonstrate a sound understanding of administrative processes and maintain focus to deliver results.
  • Support management in providing accurate data to allow optimal solutions to customer requirements and to resolve end user issues.
  • Assist in the resolution of complaints in a timely and satisfactory manner.
  • Support the helpdesk in responding to requests for information and advice regarding the department.


What you'll need to do the role:

  • Demonstrate an understanding of administrative processes and main focus to deliver results. 
  • Ability to work on own initiative
  • Experience of working in a collaborative environment.
  • Good IT skills (e.g. Excel, Word etc.)
  • Enthusiastic and willing to learn.


It is desirable that you hold NVQ level 2 qualification in Administration, a related discipline or equivalent experience, however this is not essential. You should have developed IT skills (eg Excel, Word, etc) and be willing to undertake any necessary training to meet the requirements of the role.

This role would suit a candidate who is looking to change careers or is just starting out in their administration career.



Due to the location of the site, you must hold a full UK driving licence and have access to your own transport.


Please note, in order to be considered for this position, you must be able to pass BPSS security clearance.


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.


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Contract Type
Expiry Date
08/10/2022 06:25:00
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