Clapham | Other


Yarl's Wood Immigration Removal Centre Twinwoods Business Park, Bedford MK44 1FD

Full time, 40 hours


Up to £24,717 Per annum DOE



Yarl's Wood IRC (immigration Removal Centre) is a fully contained residential centre housing adult women and adult family groups awaiting immigration clearance. We focus on decency and respect in all aspects of care for our residents and use continuous innovation to further improve and develop our service. Within the centre we accommodate an everchanging population from a variety of backgrounds, all with different faiths, beliefs, and cultural values.



Here at Serco, we have an exciting opportunity for an WFM Administrator to join our team.


The Administrator will provide secure, effective and efficient clerical/administrative support to the WFM Team.

Some of the key duties of this role involves; Providing administrative support to the WFM lead which will include detailing staff members on daily profiles. Building staff profiles through Time to Work platforms. Ensuring that the KPI for staffing is met by promoting overtime and TOIL shifts to meet the needs of the business.


Furthermore, The post holder must attend as minute taker at events, meetings or as required.

Another important aspect of the role is to ensure a high level of security and confidentiality is maintained in relation to deta residents, and that all information, both written and verbal, is treated confidentially.

Additionally, the job holder will assist with the organisation and administration of meetings/events, as and when required.


Undertake any other administrative duties that are required which are within your area of competence.




What you need to do the job:


We are looking for an individual with excellent interpersonal and communication skills and

It is essential that the successful post holder has excellent computer and typing skills and good knowledge of Microsoft Office 365 suite.

The successful post holder should ideally have experience of minute taking.

They must have the ability to work flexibly and to prioritise tasks and work to deadlines.

It is important that they can work well independently as well as part of a team.

The successful post holder must display Commitment to quality of service and have an enthusiastic approach within a target orientated environment.



Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 



What we offer


  • 25 days holiday plus 8 bank holidays
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • Employee Assistance Programme
  • Serco Benefits package




About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
27/09/2023 02:49:00
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