Solihull | Other

Solihull - hybrid 
Full Time, Permanent 

£21,000 per annum    


Here at Serco, we are seeking an Administrator to provide Payroll teams with general administrative support, working in the payroll team. You will support the payroll team with various administration tasks including report running, creating and sending letters, dealing with returned payslips, monitoring enquiry tickets to ensure they are assigned to the right person.



As part of this you'll:


  • Running and Collating of reports to support ongoing data integrity, answering of enquiries and support of audit activity
  • scanning post and allocating to the right person
  • Creating and sending of letters to Third Parties or Employees
  • Dealing with returned payslips and updating addresses
  • Preparation of copy payslips and P60
  • Monitoring daily enquiry tickets to ensure they are assigned correctly
  • Supporting payroll project activities and preparation of Local Work Instructions
  • Maintain payroll processing system and records by gathering, checking reports, and possible inputting data
  • Support the team around Payroll processing dates.

What you'll need to do the role:

  • Microsoft Office Skill, including Word, Excel
  • Good people skills, team worker, adaptable, quick to learn
  • Enjoys working within a busy team environment
  • Five GCSEs including Maths and English (or acceptable equivalent).
  • Good time management and organisational skills
  • Strong numerical aptitude and attention to detail.
  • Able to prioritise and multitask effectively.


Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:


  • Flexible working considered
  • Pension - 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco Benefits



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
11/10/2023 02:16:00
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