Administrator Activity Scheduler

Uttoxeter | Admin/Secretarial/HR

Administrator Activity Scheduler

Salary: £24,068 - £24,670

Contract: Permenant 

Hours: Full Time


HMP Dovegate is a Category B adult male facility near Uttoxeter, Staffordshire. Serco cares for up to 1060 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.

HMP Dovegate has the UK's only privately run purpose-built therapeutic facility. The therapy offered helps offenders stop their pattern of offending.


Administrating and supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP  Dovegate, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met / exceeded.


Key Accountabilities 

Contributing towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison.

To provide administrative support for all areas of the Learning and Skills Department.

To ensure at all times that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.

Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables.

To ensure that all activities places are allocated. To work as part of the team in an efficient and professional manner. To communicate to all colleagues, throughout the prison in an appropriate and professional manner. Have an understanding of all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager. To demonstrate a positive attitude to change and show flexibility in the work place.

To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially. To administer all systems within the department. Produce reports as requested, to maintain accurate records of all actions taken. Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date, daily filing and archiving of records when required. To undertake other duties as directed by senior management.




· GCSE C in Maths and English


· ECDL/IT qualifications


· Excellent knowledge of Microsoft packages

· Good working knowledge of databases

· Demonstration of flexibility and the ability to work to deadlines and under pressure


Skills and Abilities:

· Able to form good working relationships

· Able to work independently and as part of a busy small team

· To solve issues at the earliest stage, presenting solutions to mangers when required

· To adhere to Data Protection at all times

   Excellent IT, written and oral communication skills

· Excellent organisational skills and ability to manage workload

· Ability to work under pressure · Able to reflect on own performance and to strive for continuous improvement

· To maintain professional relationships with colleagues from other areas

· To ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
02/08/2024 01:08:00
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