Administrator | Larkhill

Salisbury | Other





Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.


What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.



Contract Type:  Full Time, Permanent
Location: Larkhill, Wiltshire, SP4 8NR
Working Hours:  37.5 hours per week, Monday to Friday (8:30AM - 5:00PM)

As an Administrator at our site in Larkhill, you will support the site teams in the administration management and execution of all work relating to the delivery of the Core Services element of the Accommodation Contract.

You will be required to manage relationships across all levels of the contract, including the operations team, support functions, the DIO and any other local customer representatives and direct operatives. 

Key Responsibilities:


  • Communicating with military families with gaining access to properties after access denied twice for planned or reactive maintenance
  • Assist in formal meetings, including booking suitable facilities, recording attendance, and producing action logs.
  • Maintain the office filing system (both electronic and hard copy files) in accordance with VIVO policy.
  • Support administrative functions related to Quality Assurance, Health & Safety, Security & Fraud, and Sustainability processes.
  • Work in compliance with VIVO processes and share effective ways of working within the VIVO contract.
  • Be cost-conscious and report any potential waste or savings to management.
  • Demonstrate a sound understanding of administrative processes and maintain focus to deliver results.


What you'll need:


Experience in an administration role
Phone confidence
Developed IT skills (e.g., Excel, Word).
Familiarity with Maximo applications (desirable).
Accredited training qualification in MS Office packages (desirable).
It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility   
You must be able to pass BPSS Clearance to be considered for this role.  

What we offer 

  • Up to 6% contributory pension scheme  
  • 25 Days annual leave  
  • Volunteer leave  
  • Established reward and recognition scheme
  • One paid professional subscription  
  • Life Assurance Policy  
  • Employee discount and reward schemes  
  • Interesting, varied, and enjoyable work  
  • A company that recognises your contribution  
  • Training opportunities and qualifications within a supportive environment to ensure career progression


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

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Contract Type
Expiry Date
31/07/2024 01:17:00
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