Administrator - RAF Alconbury

Huntingdon | Admin/Secretarial/HR





VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 


Job title: Administrator

12 month FTC -  8am-4.30pm Mon-Fri

Location: RAF Alconbury, PE28

Salary: £23,500


This role is full time fixed term covering maternity leave for 12 months.



Key Responsibilities:

  • Provide administrative support for the effective, compliant, and timely delivery of departmental duties in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies.
  • Answer all incoming telephone calls promptly and professionally.
  • Preparation and maintenance of reports as required by management utilising MS Excel, Maximo, or other bespoke IT systems to monitor business performance.
  • Support management in formal meetings including booking suitable facilities, confirming site access for non-pass holders, recording attendance, and producing accurate minutes and action logs.
  • Maintain the office filing system in accordance with VIVO policy, both electronic and hard copy files.
  • Support the ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes and initiatives.
  • Provide reports and data to stakeholders, as required, to facilitate management of the contract.
  • To assist in the processing of applications for Base Passes.
  • Support management in providing accurate data to allow optimal solutions to customer requirements and to resolve end user issues.
  • Support supervisory and management team in investigating and resolving complaints in a timely manner, to the satisfaction of the end user.
  • Proactively obtain feedback from customers on completion of work, recording information and acting on feedback received.
  • Proactively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance, and realise their full potential.



What you'll need to do the role:

  • NVQ level 2 qualification in Administration, a related discipline or equivalent experience such as demonstrable practical experience including
    • Data processing and management
    • Advanced Excel skills, particularly around Lookups and pivot tables (essential)
    • Prioritising tasks to meet tight deadlines
    • Ability to work as part of a team
    • Sound communication skills


Location will be site based.

You must be able to pass SC Clearance to be considered for this role.


    VIVO Defence Services

    The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


    At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


    We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.


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    Contract Type
    Expiry Date
    18/10/2023 02:08:00
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