Area Coordinator

Aldershot | Admin/Secretarial/HR

 

 

 

 

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 

 

 

Location: Aldershot, GU11 2HL

Term: Full Time/Perm

Salary: Up to £21,000

 

This is an exciting opportunity for a motivated and ambitious co-ordinator to play a pivotal role to assist the operations team in the delivery of reactive, planned and void maintenance. Ensuring all administration procurement activities and contracts are delivered professionally to time, the co-ordinator will provide support within the Regional Service Centre and provide an intrinsic link to the local area teams.

 

Key Accountabilities:

 

  • Proactively support and co-ordinate the delivery of all workflow to a dedicated area, co-ordinating on-site activity and working with the area team
  • Ensure that systems are updated within prescribed timescales
  • Promote customer service excellence to ensure a positive and caring customer experience
  • Administer responses to customer feedback
  • Work in collaboration with the team, our service partners and our client
  • Manage the workflow of specialist tasks
  • Run reports and maintain all system information and data, working with the VIVO Insite, Asset Management and Compliance teams
  • Liaise with the National Accommodation Model provider to ensure relationships are maintained and service provision remains consistent
  • Undertake general administrative duties

 

Experience:

 

  • Co-ordination or administration experience within a planned and maintenance environment
  • Experience of working accurately to timescales and providing customer service excellence
  • Intermediate/Advanced Excel & Microsoft packages
  • Experience of working accurately to deadlines in a pressurised environment
  • English and Mathematics GCSE A-C standard

 

We offer excellent opportunities to add to your skills and develop your career. We are proud of the difference we make as an organisation and if you share our ambition to continuously improve our service, you will succeed as part of this team.

 

 

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

 

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

 

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

 

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Reference
276784-en_GB
Contract Type
Expiry Date
07/10/2022 06:26:00
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