Bar Supervisor

Lilleshall | Leisure & Tourism

Job title:  Bar Supervisor

Location: Lilleshall National Sports & Conferencing Centre, Shropshire, TF10 9AT

Job type: Permanent

Working Hours: 30 hours per week, 4 out of 7 days, from 3.30pm onwards

Salary: £15,846 per annum, £10.13 per hour + (Pay increase in April) + Excellent Benefits



Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Bar Supervisor to join the centre.


Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain's leading sports men and women.  We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.


As the Bar Supervisor, the purpose of your role will be to support the bar team in achieving high standards of service and customer care at all times whilst ensuring compliance with licensing laws.


This is a really important role to Lilleshall as you will be responsible for promoting the bar with a view to increasing sales for the bar and in line with the business objectives. You will be aiming for you and the staff you supervise to do your utmost to ensure all customers who visit have a positive experience whilst providing the best service possible.


The role will be varied, and no two days will be the same. Some of the successful candidate's duties and responsibilities will include supervising the work of bar staff, ensuring relevant stocks are maintained at appropriate levels and ensuring brand standards are promoted and maintained to name a few.


Furthermore, making sure financial and cash procedures are complied with, applying good housekeeping principles, and working with management in developing business plans and budgets will form part of the role.


You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.


About you


The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Lilleshall, pride and strive to give the best service possible for those who visit the centre and go the extra mile for colleagues and customers when required.


We are looking for candidates who can demonstrate previous experience in supervision or management in an area such as retail, a service led company or a licensed bar and you will also hold a BIIAB National Certificate for Personal License Holders and a BIIAB National Certificate in Licensed Retailing Operations or equivalent to be considered for this role.


Whilst not essential, it would be desirable to hold a CIEH or RIPH Intermediate Certificate in Food Safety or a Level 3 Award in Supervising Food Safety in Catering. If you can demonstrate a strong knowledge of licensing laws, this would also be of benefit.


If you feel you meet the above criteria and are looking for a new challenge where no two days are the same, please apply today.



Why Serco

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 


A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career. 


Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 


What we offer


  • Free Gym membership
  • Staff meal, physio discounts
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
08/04/2023 02:54:00
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