Bicycle Mechanic-West Midlands Cycle Hire (WMCH)

BIRMINGHAM | Leisure & Tourism

Bicycle Mechanic

Location: Birmingham, B29 6EY

Job type: Permanent, full-time

Working Hours: 40 hours per week. Monday to Friday 8.30am to 5pm

Salary: £22,000 per annum + excellent benefits


Serco is a FTSE 250 business with a turnover in excess of £4.5 billion. We are a leading support services business who has grown consistently and now operates over 700 contracts in over 30 countries around the world.


We operate the exciting new West Midlands Cycle Hire scheme on behalf of Transport for West Midlands (TfWM) and the West Midlands County Authority (WMCA). We operate 1500 bikes and eBikes within the region including in Birmingham, Wolverhampton, and Coventry.


As the Bike Mechanic, you will be responsible for carrying out repairs, services, quality control and any other bicycle maintenance tasks at our dedicated Bicycle Workshop, ensuring that our bikes are safe for all users.


This is a role that is vital to the success of the Cycle Hire Scheme, and we are looking for candidates that take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our Bicycle Mechanics directly contribute to making the West Midlands a greener place to live and visit and are responsible for making sure our bikes are safe for all to use, so it is important that you are able to take that responsibility seriously.


This role directly impacts the amount of roadworthy bicycles that are available for service users across the West Midlands.


You won't be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Bicycle Mechanics who now hold Team Leader, Supervisor, Operations Manager and Contract Manager titles.


We are dedicated to the ongoing development and career progression of our Bicycle Mechanics, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.


What do I need to do the role?


To be considered for a position within our team, you should hold an NVQ or City and Guilds in Bicycle Maintenance, or extensive working experience in this field and be willing to undertake formal training as part of your probation period should you be successful.


The ideal candidate will also be enthusiastic and dedicated, as well as be trustworthy, reliable, and flexible, have good problem resolution skills, be numerate and literate and have experience of working with IT software. 



Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution


Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.


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Contract Type
Expiry Date
04/02/2023 02:01:00
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