Building Officer

Norwich | Other

Building Officer


Norfolk & Norwich University Hospital


Full time - 37.5 hours per week


Salary - £38,836.10 to £45,451.19 depending on experience, plus Serco Benefits.


Main Purpose:


To manage and develop Building operations including workforce to enable the safe, efficient and effective delivery of the Building maintenance, minor works, capital and asset replacement on all aspects of building fabric and components within the Norfolk and Norwich University Hospital.


Main Accountabilities: 


  • To manage and develop Building Estate Policies and Procedures.
  • To hold Authorised Person Status in at least one discipline.
  • To organise and coordinate critical maintenance repairs, prepare and agree programme of works, arrange shutdowns, which will involve liaison and coordination with multiple trades, contractors and Trust staff.
  • To carry out high level maintenance, repair, commissioning to a wide range of building fabric, Services or Equipment.
  • To interpret Statutory, Mandatory and Best Practice documentation and implement compliant procedures (BS, HBNs etc)
  • To ensure that all work is carried out in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines (BS, HBNs etc)
  • To manage, develop and review Health & Safety systems, work instructions and working practices.
  • To actively participate in the operation and development of the Computerised Asset & Labour Control System.
  • Compile asset conditional appraisal and provide detail asset history for replacement and renewal as part of PFI life cycle programme.
  • Prepare and issue specifications and provide tender/quotations for minor works, life cycle and capital schemes for technical and budget approval.
  • To take part in various Estates Audits and action plans to ensure continued compliance.
  • To ensure that Estates Staff are adequately trained for required tasks.
  • To monitor working standards of Estates Staff.
  • Manage all building staff for performance, attendance, and development.
  • Assist in Procurement of parts and materials and ensure innovation and progression to industry standards is maintained.
  • To issue Permits to Work to, and monitor the work of Sub Contractors
  • To manage Sub Contractors for quality, value for money and delivery on Minor, Capital and Asset replacement schemes.
  • To work in a safe and responsible manner with full regard for own and other's safety at all times.
  • To be prepared to attend work or work beyond expected finishing time in exceptional circumstances.
  • To be prepared to carry out Technician's and Craftsperson's duties in the event of certain maintenance shutdowns, emergencies, and business needs.
  • To attend on-site and off-site training as required.
  • To be aware of how the Building Officer's Role influences Serco's Norfolk & Norwich Contract and the wider company objective.


What you will need for the role:


  • Completion of a recognised appropriate Building Trade Apprenticeship or other relevant structured.
  • Training Program.
  • Appropriate City & Guilds and or NVQ qualification.
  • BTEC ONC or equivalent qualification in building studies.
  • Proven experience of working in a similar environment.
  • Knowledge and understanding of Building Services.
  • Good People management skills.
  • Good communication and customer service skills.
  • Computer literacy - Word, Excel , access, project and AUTOCAD.


What we offer 


  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
01/08/2024 01:09:00
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