Business Administration Apprentice

Swindon | Other

Title: Business Administrator Apprentice 

Location: Faringdon Rd, Shrivenham, Swindon SN6 8LA 

Working Week: 37.5 hours per week, Monday - Thursday: 8:00 to 18:00, Friday: 8:00 to 17:30 

Salary: £19,139 per annum plus benefits & 25 days annual leave 

Apprenticeship Qualification: L3 Business Administrator Standard 

Expected Apprenticeship Duration: Up to 18 months  



About the role 


Here at Serco, we are looking for Business Administrator Apprentices to join us working within Serco at the Defence Academy. You'll be responsible for supporting and engaging with different parts of our organisation and interacting with internal or external customers. 


As our new Business Administrator Apprentice, you will work independently and as part of a team, your role will involve developing, implementing, maintaining and improving administrative services.  



 Key duties of this role include: 


  • Providing face to face customer service with the Defence Academy student, staff and colleagues 
  • Supporting with Service Families housing including arrivals and departures of tenants
  • Maintaining accurate records 
  • Inputting and managing data securely 
  • Contributing to team responsibilities including health & safety, office management, and overall admin duties. 
  •  Apprentices will experience a wide scope of administrative tasks in different areas of work including Library, Travel, Course Administration and Event support.  



About you 


Experience & knowledge - Essential: 

  • GCSEs Grades C / 4 (Under new system) or above in English and Maths or achieved Function Skills level 2 pass in both 
  • Good organisational skills with the ability to manage priorities, follow instructions and meet fixed deadlines 
  • Good communication skills, both written and verbal 
  • Good interpersonal skills  
  • The ability to use own initiative and work independently  



Things to consider 

  • It is essential that you can travel daily to the location in Shrivenham, Swindon SN6 8LA. 
  • Clearance will be a minimum of BPSS, however further security/access considerations will need to be made to ensure the right level is obtained for tasks. (SC Clearance)
  • You will be required to take assessments as part of the recruitment process.  

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
15/12/2022 03:24:00
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