Business Administration Apprentice

Solihull | Other

About your role

Looking to kickstart your career in Business Administration? We, at Serco, are looking to recruit an L3 Business Administration to support our IT team at Serco in providing an efficient and streamlined service regarding a variety of technology related tasks.

Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.


Your key accountabilities

The role will see you developing professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team. The tasks you will be responsible for include (but are not necessarily limited to):

  • Arrange UK Travel, book hotels and meeting rooms
  • Organise meetings on behalf of managers
  • To meet and greet clients, visitors and guests providing refreshments, always ensuring professionalism
  • General Administration Duties, growing with experience


As you gain more experience, your role will become more challenging and varied with more independence to take on tasks.


More about you

We are eager to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Liaising with colleagues and external customers at different levels is a vital part of this role, therefore, interpersonal skills along with customer care skills with the ability to adapt communication style are highly desirable.

Good administrative skills and an eye for attention to detail with a working knowledge MS Office (including Word, Outlook, and Excel) and a willingness to learn to use different systems are key to be successful in this role.

The ideal candidate will have GCSE'S grades A* to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.


It is essential that you are able to travel daily to Solihull to arrive on time for work.   (Subject to Covid-19 social distancing arrangements).

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
10/02/2023 02:04:00
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