Business Support Assistant-Peterborough Serco Strat

Peterborough | Other


Early Years Administration Support


15 hours per week - £7,700 per annum


Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens.  We currently have an opportunity to join our team as a Business Support Assistant in the Early Years' Service supporting the processes for free 2 year old funding for the residents of Peterborough.


Reporting into the Team Manager you will work as part of the Early Years Team ensuring an efficient and effective administration service is provided to the service.   

Training will be provided.


Main Responsibilities

  • Processing Applications
  • Responding to queries and requests via email, telephone
  • Monitoring, populating and maintaining data base information
  • Accurate transfer of data



  • Organisational skills, working both individually and as part of a team in high detail to ensure total accuracy.
  • Excellent communication skills - you will be working with a wide and diverse range of people such a Senior Management, clients, key contacts and members of the public, this will include support in resolving queries. 
  • Ability to prioritise and work to tight timescales
  • Adhoc administrative tasks including but not limited to data collation, data entry, report collation, dissemination of information, typing, completing letter templates.
  • It would be beneficial to have some knowledge or experience of working within support services related to Early Years and experience of effectively engaging with people particularly by telephone and email.  



What we offer

Up to 6% contributory pension scheme.
Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
The chance to make a positive difference to the wider public.
Interesting, varied and enjoyable work.
A company that recognises your contribution.

If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and Covering letter 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
18/02/2023 01:41:00
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