Catering SME

Hybrid (Home/Remote) | Hospitality & Catering


Serco - Justice & Immigration 

6 month FTC, Full Time

Hybrid (Home & Remote)

£47,000 per annum + Excellent Corporate Benefits Package


Serco provides essential services across the justice and immigration systems on behalf of governments. Our services include prison management, prisoner escort and court services, and immigration detention services migrant accommodation and support services in the community across the United Kingdom (UK).


We help governments deliver a more effective justice system and meet the challenges of immigration, at a lower cost, by championing service innovations, applying intelligent systems, employing the best people and forming partnerships with voluntary organisations to produce the very best service offerings. Our global scale means we can transfer best practice and proven technology solutions whilst leveraging our own specialist cross-sector capabilities in areas such as facilities management and complex case management.


We are looking for an experienced Catering SME, to join our Justice & Immigration (J & I) Business Unit (BU), where we produce around 5- 6 million meals a year across 8 contractual sites. The procurement spend on food and consumables is considerable. Whilst not site based, this management position will provide oversight and subject matter expertise across our broad geographical footprint of contracts in the UK across all J & I Business Units.


As the subject matter expert for the business, you will report into the General Manager for Catering, a large part of the role is supporting mobilisation in the event of contract awards.


You will be expected to deliver on accountabilities such as:


  • Drive standardisation across the BU, focusing on menus, consolidation of products and suppliers and stock management.
  • Planning and costing menus in consultation with catering teams and consumers in compliance with all relevant regulations, ensuring these are efficient and are effectively implemented.
  • Keeping abreast of trends and developments in the catering industry such as menus, consumer tastes and management issues.
  • Assisting in the annual FSMS audit program, along with maintaining standards and ensuring policies are implemented correctly.


What you'll need to do the role


Qualifications (Essential)


  • Level 4/Advance Food Safety (valid within 5 years or evidence of refresher)
  • Level 4/Advanced qualification in HACCP (valid within 5 years or evidence of refresher)
  • Qualification or training in internal auditing, principles and practices




  • Food safety risk, identification and management, HACCP and prerequisite controls ISO standards and accreditation
  • Ideally, experience within a custodial setting
  • Auditing experience against management systems within the food environment
  • Working horizontally across a business providing a supporting function
  • Experience of management of large annual budgets and contract catering management


You must be flexible to work additional hours to meet project deadlines and will be expected to travel and work away from home where needed.


Why Serco


A place you can make an impact - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives. 


A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.


What we offer


  • Pension - up to 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the Justice sector
  • A company passionate about diversity and inclusion
  • A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
  • A safe and supportive culture


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Register & Apply Now Login & Apply
Contract Type
Expiry Date
03/08/2024 01:20:00
Shortlist Email me jobs like this  Back to listing