Manchester | Other

Job title: Cleaner

Location:  Manchester

Salary: £21,000 per annum, plus company van

Working hours: Full-Time, 37.5 hours per week


You are required to have a valid UK driving licence for this role. You will be provided with a company ca


Here at Serco we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of improvements, with a particular focus on assisting individuals through the asylum system. They will ensure that vulnerable asylum seekers have access to the support they need and set clear requirements on the standard and condition of accommodation.


As the Cleaner at Serco, your general responsibilities will include:

  • To complete all cleans identified, to a compliant standard, within the timescale given
  • To report all completed cleans to Line Manager/update on AORA system
  • To ensure the safety of all Service Users of the property whilst cleaning at a property
  • To notify the Maintenance Administration Department if any defects are found that could affect the safety of the Service User's residing at the property
  • To check all relevant property reports before undertaking works in the properties (e.g. asbestos, dangerous persons)
  • To clean carpets where required using appropriate equipment & PPE as provided
  • Focusing on a 'one team' approach assisting other geographical areas when required
  • Completion of mandatory training to fulfil role responsibilities.



As the Cleaner you will be responsible for Material Management, ensuring to only purchase materials from approved Serco suppliers and keep receipts for all transactions to identify and record what materials are used for each job / property. Where specified only purchase the agreed Serco standard material's unless alternative substitutions can be provide due to stock requirements. You will replenish the stock inventory when required and update line manager and the system. Lastly, you will remove appropriate waste from properties when in attendance and ensure the waste is disposed of in approved license areas and re-cycled where possible.



Working hours for this vacancy are:

  • 37.5 hours per week - Monday to Friday 9.00-17.00 (working hours can be flexible)




What you need to do the job

You need to have a willingness and ability to travel within the region and occasionally within the UK (a valid driver's licence is required). You need good Verbal/Written communication skills (English). You need to be competent using IT. You should have previous experience of working as part of a team as well as working individually/lone working. Previous experience of cleaning households / large accommodation is desired.  



Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.



What we offer

  • Pension - 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
  • A safe and supportive culture
  • A company passionate about diversity and inclusion


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
22/12/2022 03:25:00
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