Cleaning Operative-NorthLink Ferries

Lerwick | Other

Cleaning Operative

NorthLink Ferries- Lerwick ZE1 0PR

£24,757.82 pro rata + Benefits 

Full time and Part time opportunities available offering flexible hours (includes weekends)




We have some exciting opportunities to join our team in based in Lerwick. You'll be part of our Cleaning team who work hard to provide a high-quality service within one of Transport's flagship contracts NorthLink Ferries. In this role of Cleaning Assistant you will ensure a high level of cleanliness of the vessels, terminal buildings and other port facilities at all times.




Key Accountabilities


  • Ensuring defects found within the Vessel are reported to line management
  • Lost property must be dealt with according to Serco NorthLink lost property policies
  • Ensure that the PPE provided is worn on duty
  • Cleaning within a kitchen environment
  • Working on a vessel prior to departure
  • Cleaning within the terminal buildings as required and any other port facilities
  • Making up cabins and beds daily
  • Ensure all Serco Essentials and E -learning is completed and up to date.
  • Any other duties as required by the cleaning supervisor and Passenger Service Officer
  • Responsibilities will vary according to the requirements of the business



If you live in the local catchment area, have great customer service and communication skills, we would love to hear from you!


What we offer


  • Competitive salaries with annual reviews 
  • Up to 6% contributory pension scheme.
  • 25 days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
12/06/2024 01:18:00
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