Commercial Director

Home Based with Travel | Other





VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 



Location: Home based with regular travel to sites across the UK

Term: Permanent/Full Time

Salary - Competitive + Company Car/Allowance + Bonus


VIVO have an exciting new opportunity for an experienced Commercial Director to join our Senior Leadership Team, setting strategy and vision for the Contract.

This role's primary purpose will be to provide expertise in all commercial management and commercial planning matters, supporting and where necessary, making commercial and strategic decisions to drive improved results.


Working in partnership with the Contract Directors you will manage the contract based commercial teams ensuring they adhere to key commercial principles, processes and regulations, lead the commercial strategy, and manage the delivery of a commercial plan that drives contract performance.  


Key Accountabilities:

  • Work closely with the Contract Directors and Senior Leadership Team, taking collective responsibility for the financial and operational performance of the contracts and VIVO. 
  • Working with the Finance Director as part of governance to approve new projects when specified by the DLA.  Present the proposals to the MD and VIVO Board as required. 
  • Leading all commercial activities, driving contract improvement, ongoing compliance and enhanced risk management resulting in a demonstrable contribution to financial performance.
  • Development and management of key strategic relationships across with key clients, investors and stakeholders to drive strategy and growth.
  • Leadership of Commercial function based throughout the UK. 
  • Development of the commercial team and ensuring that it is appropriately resourced, informed, motivated and trained to deliver timely and accurate financial accounting, financial planning and analysis.
  • Ensuring risks and opportunities are fully understood and communicated, identifying the best ways of mitigating the key risks and maximising the key opportunities. 
  • Evaluate and commercially review material new business opportunities ensuring key risks and opportunities are understood by Senior Leadership and the VIVO Board.
  • Ensure compliance with and training of levels of authority, minimum commercial expectations and ensure that commercial audits are embedded in the business.
  • Oversight of commercial compliance across VIVO, leading by example and embedding good commercial practice. 
  • Ensuring a robust environment to meet control, reporting, regulatory and audit requirements.
  • Identifying emerging best practice in commercial practices whilst leading on identifying gaps in VIVO commercial processes and filling them in a timely manner. 
  • Monitoring commercial performance and providing accurate and timely reporting to the MD, FD and VIVO Board.
  • Driving continuous commercial improvement on all areas in the division to ensure best practice is achieved and shared across all Contracts.


About You


First and foremost, you should have a strong background in strategic Commercial and Contract Management, ideally within the FM industry, with experience of managing multi site, cross functional teams and key stakeholder relationships with both internal stakeholders and external customers including large scale Government associations.

Thorough knowledge of business assurance/risk management systems is essential, as well as demonstrable experience of implementing new systems and/or ways of working and experience of using ERP solutions.

It would be preferable if you have experience of managing Major Change programmes and hold a degree level qualification or equivalent.


The location of the role is flexible, with a mixture of home working and regular national travel to sites across the UK. This is a VIVO Leadership role managing teams across a wide geography and visibility is essential.


Please note, you must be able to obtain SC Level Security Clearance to be considered for this position.



VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.


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Contract Type
Expiry Date
14/06/2023 03:02:00
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