Compliance Officer

Birchwood | Other

Base Location: Warrington with regular travel
Band 5: Permanent / Full Time

£25,000 per annum + Excellent Corporate Benefits Package


Here at Serco, we are looking for a Compliance Officer for our Asylum Accommodation and Support Services Contract (AASC). We focus on providing a high standard of accommodation for the service users we house through a combination of both reactive and planned maintenance, completed by our team of multi skilled maintenance operatives and approved contractors.


It really is an exciting time to become part of our AASC contract as we embark on a significant period of growth! Working as part of our dedicated team, you will carry out compliance inspections of properties accommodating our service users, take ownership for collating data and producing performance reports, as well as: 


  • Conduct a full compliance review of any identified non compliances and liaise and support various departments to ensure compliance
  • Work collaboratively with internal and external stakeholders as required, such as Local Authorities, police, health services, other stakeholders and other teams within the AASC family


What you'll need to do the role


First and foremost, you will have sufficient experience in using basic IT programmes, such as Word, Excel and Teams. Also, the drive to learn new systems to allow you to adapt into the role.


You must have proven analytical, influencing, persuading, and negotiating skills and experience and the abilities to build strong relationships.


Finally, you will be committed and dedicated to support across our Serco regions - you must hold a valid UK driver's licence.


Why Serco


Meaningful and vital work - With approximately 20,000 asylum seekers and more than 5,000 properties you'll be delivering an essential service that touch people's lives.


A world of opportunity  - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.



What we offer


  • Up to 6% contributory pension scheme
  • Serco benefits package - includes cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
  • Serco ShareSave - where employees can own a part of the company and invest in their future.
  • Employee Assistance Programme
  • A company passionate about diversity and inclusion
  • Childcare vouchers
  • Bike4Work scheme
  • A safe and supportive culture
  • The chance to make a positive difference
  • A company passionate about diversity and inclusion
  • Flexible / agile working


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
14/02/2023 03:19:00
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