Contract Director

Consett | Other


Serco: Derwentside Immigration Removal Centre

Permanent, Full Time

£65,000 - £80,000 per annum DOE + Car + Excellent Corporate Benefits Package


Here at Serco, we're looking for a Contract Director (CD) to lead our team at Derwentside IRC - a high profile facility which plays a unique and critical role in the Immigration Detention Estate. There is currently one distinct population cohort: adult women whose cases are being prepared for potential removal; and a short-term holding facility for adult females intercepted following suspected illegal entry into the UK.  


You will be accountable for all elements of the operation and performance of the Centre. The job holder will provide leadership, vision and strategic direction, holding overall accountability for ensuring the Centre is operated in a manner that is secure, welfare-focussed, operationally stable and meets its commercial obligations, whilst maintaining compliance with statutory requirements and contract performance measures.


This demanding rewarding role gives you the opportunity to make a significant impact on how well we look after the people in our care, the legacy we give our team members and being an essential part of a secure, decent and caring immigration estate. If you enjoy engaging with people and have strong interpersonal skills, this is a fantastic opportunity to work effectively in a socially diverse environment that has a strong commitment to of managing different population groups and particularly the issues facing women in detention.


We are looking for someone with substantial experience at a senior managerial level within a custodial environment to promote a culture and create a climate where change and innovation is understood, encouraged and embraced. Do you have a rounded knowledge of UK Immigration detention policy and practice; HMIPs healthy detention test, national security framework, safer detention, safeguarding and professional standards? Are you looking for your next career move with an opportunity add value and make a difference?


What you'll need to do the role


In order to carry out this role successfully, it is essential that you have previous Leadership and People Management experience and are passionate about developing a culture where people are respected and valued, treated with dignity, developed and recognised.


Your collaborative team working and ability to influence, plan and organise to achieve high outcomes will be evident.


Have achieved or be working towards relevant qualifications in relation to the work:  NVQ Level 6 or equivalent - e.g.  degree apprenticeship, degree with honours (BA / BSc), graduate certificates, diplomas, or level 6 awards, certificates or diplomas


Why Serco


Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • A competitive salary, pension (matched up to 6%), life insurance; 25 days' leave & bank holidays.
  • A fantastic culture and supportive team; volunteer leave; continuous training and development opportunities.
  • A range of benefits to support the health and wellbeing of you and your family, such as Employee Assistance Programme, Thrive App, Simply Health Plans, Cycle to Work Scheme, Annual Leave Purchase Scheme and more.
  • Access to a huge range of discounts and exclusive deals.
  • The chance to make a positive difference in a company passionate about diversity and inclusion. 


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
05/10/2023 02:24:00
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