Contract Manager

Dubai | Other



Contract Manager (Talent Pool)

Make a difference every day


The Job Opportunity

Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and semi-government entities and what we continue to achieve together.


In the Middle East, we employ more than 5,500 people across four countries including the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar and Iraq. Our employees remain our greatest asset.


Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.


Key accountabilities

The scope of the work is to ensure the overall operations of the facility, planning, co-coordinating, controlling all technical and management strategies. The ideal candidate will be responsible for establishing and integrating the operational team between the Client and its partner Consultancy, ensure the optimized input of offshore consultancy resources and the quality of their contribution to the O&M best practice guidelines, prepare department operating procedure to include organization, roles and responsibilities and processes used to deliver the scope. 


What we are looking for in our candidates:

-    15 years plus experience of managing within a Facilities Management (FM) environment.
-    5 years minimum experience in managing multi-disciplined People Managers including support functions (eg finance, procurement).
-    Have led a diverse, multi-cultured, multi-disciplined workforce to achieve the work output and quality of services.
-    Demonstrated analytical, organizational business and negation skills.
-    Demonstrated experience in Change Management.
-    Proven financial management expertise, especially the ability to control and meet budget objectives.

Specific requirements

  • Degree holder in Facilities Management or similar qualification.
  • Knowledge of both international and local (UAE) statutory and legislated requirements in governing large properties.
  • Knowledge of international best practice in facilities management
  • A respected leader capable of developing close working relationships with the client to ensure the mutual success for all stakeholders and longevity of the contract

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


We take pride in what we do


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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Contract Type
Expiry Date
31/07/2024 01:20:00
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