Data Analyst - Public Sector - London - 6 months+ inside IR35 immediate start
Data analysts are urgently required to work with the contact centre operational teams, central programme product owners and build squads to support the automation and improvement of the International Arrivals Service Delivery.
Working across 7 days, the analysts will undertake manual data manipulation and oversee automated procedures, to support the running of the operation. Critical to this role will be troubleshooting where irregularities arise with the data, working with colleagues to track workarounds, risks, issues, dependencies and delivery milestones. This role will be responsible for identifying potential for further automation, and working with the tech teams to deliver this, helping to shape continual improvement.
This role will be responsible for intergrating services into outsourced providers using Excel, Egress, and Salesforce, as well as maintaining quality assurance, so experience in these platforms is essential.
Excel, Salesforce, Egress
Public sector programmes and delivery
Please send your CV for immediate consideration
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