Data Base Administrator-RAF Brize Norton

Joint Asset Management and Engineering Solutions (JAMES) Unit Administrator

RAF Brize Norton - Carterton - Oxfordshire OX18 3LX

Full-time, Mon-Fri 37 Hours

At RAF Brize Norton in Oxfordshire, Serco has been providing multi-activity and engineering support since 1997.  Serco proudly support the RAF and MoD, supplying around 20 different services onsite, supporting Airfield Operations, Logistics and Engineering services.  RAF Brize Norton is the largest operating base within the Royal Airforce, providing air transport and air-to-air refuelling to the RAF fleet.

Serco are currently recruiting a Joint Asset Management and Engineering Solutions Unit Administrator to join the existing team at Brize Norton. The purpsoe of this role is to work alongside Royal Air Force colleagues. The workflows and processes embedded in the JAMES system enable the MoD and RAF Brize Norton Vehicles and Equipment servicing and repair to be effectively scheduled and recorded to ensure that all of the MoD Vehicles and Equipment remain compliant with all legislative and regulatory requirements imposed by safety or environmental considerations. JAMES provides the high-quality, assured information required by the UK National Audit Office (NAO) in its audits of MOD assets and how they are managed.

Main Accountabilities:

• Ensuring that the transfer of Serco JAMES users in and out of RAF Brize Norton is managed effectively on JAMES.
• Serco users are assigned the correct roles and authorities
• Ensuring that personnel have completed the required JAMES Training
• Maintaining a record of JAMES training within the Serco organisation.
• Conducting monthly JAMES data quality checks.
• Participate in the RAF Brize Norton JAMES User Groups
• Focal point for Serco JAMES Audits

What you'll need to do the role:

• Competent, effective and efficient use of Windows OS Platforms and Microsoft Office associated software. Including Office 365 applications including SharePoint.
• Two years previous knowledge and experience in IT infrastructure required; or equivalent  qualification. 
• Good understanding of technology and technical issues; and equipment maintenance principles. 
• Attention to detail. Logical analytical thinker.
• Good problem solver and able to tackle complex issues.  
• Effective communicator both verbally and in written form. 
• Customer focussed.
• Must be able to build and sustain positive Customer /Stakeholder relationships.
• Maintain composure when under pressure. 

What we offer

• Up to 6% contributory pension scheme
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
• A safe and supportive culture
• Interesting and enjoyable work
• A company passionate about diversity and inclusion
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

Due to the nature of the organisation, all employees of Serco are required to be security cleared to SC level. If successful in your application, we would support you with the SC process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years. Further confirmation can be found on the National Security Vetting (NSV) website https://www.gov.uk/security-vetting-and-clearance. If you have not been a UK resident for the last 5 consecutive years, please be prepared to request an Overseas Criminal Records Check for these countries as you will be asked to provide this for referencing and security checks if you are successful. All Serco employees may be subject to drug and alcohol testing.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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