Deputy FM Manager


    Serco: HMP Thameside

    Permanent, Full Time

    Up to 48,000 per annum (includes LWA) + Excellent Corporate Benefits Package

    Additional payments to work on the on-call roster


    We're recruiting for a Deputy FM Manager to join our fantastic team at HMP Thameside, a Category B establishment for adult males, with safety and security at the heart of it.


    You will join our FM Team and take overall responsibility for the day-to-day organisation of planned maintenance work (statutory and contractual), reactive repairs and local projects. Working alongside an existing Senior Engineer, the successful candidate will be responsible for first line management of a team of Engineers and Staff, with a variety of skills.  You will be required to report to and deputise for the on-site Facilities Manager and manage relationships with operational colleagues at all levels.


    As well as ensuring that the team's training is up to date, site health & safety procedures are followed and that Risk Assessments and Safe Systems of Work are adhered to, the successful candidate will be expected to manage Contractors, ensure remedial work tasks are completed on time following maintenance, and react to whatever new challenge the day brings.


    Ideally candidates should hold a qualification with City & Guilds equivalent mechanical qualification e.g. Heating Ventilation, Air Conditioning Systems, knowledge of BMS (Honeywell, Trend would be an advantage).


    What you'll need to do the role 


    First and foremost, you will have proven strong supervisory/management experience of providing first line leadership.  Ideally you will hold an Engineering qualification or experience, knowledge of relevant systems within a similar environment and be fully conversant with statutory requirements.


    This is an extremely busy demanding role and will include further accountabilities detailed below:


    • Assist in the development of maintenance plans that ensure that the establishment is safe and compliant.
    • Plan and programme maintenance activities according to the programme held in the CAFM system and prioritise work in a hierarchy of safety, compliance, and contractual needs.
    • Allocate work according to staff on a daily basis.
    • Track, monitor and manage the progress of work and the productivity of staff.
    • Provide appropriate challenge and assurance to ensure that work is delivered to the highest standards and within timescales.
    • Deputise for the Facilities Manager in their absence in dealing with staff management and development.
    • Monitor spend and financial commitments in line with policy and guidance, produce spend data as and where required.


    Additional Requirements


    • To manage and monitor the Facilities "Out of Hours" call out roster.
    • Deputise for the FM Manager at meetings and other absences.


    Why Serco


    Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives


    A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


    Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.



    What we offer


    • Serco benefits package - discounts which include cinema, merlin entertainment and online shopping discounts, mobile phone plans and leisure centre memberships
    • Competitive salary, pension (matched up to 6%), life insurance; 25 days' leave & bank holidays.
    • Fantastic culture and supportive team; volunteer leave; continuous training and development opportunities.
    • Range of benefits to support the health and wellbeing of you and your family, such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more.
    • The chance to make a positive difference in a company passionate about diversity and inclusion. 
    • Flexible / agile working
    • Free on site parking
    • Use of on site gym
    • Subsidised meals
    • Blue light discounts
    • Opportunities to gain additional qualifications


    About Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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    Contract Type
    Expiry Date
    19/12/2023 01:31:00
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