Lloyds Banking Group is the UK's largest Digital, Retail and Commercial Bank with a focus on Helping Britain Prosper. We're innovating products that help transform customer journeys - making millions of people's lives simpler and better, all over the country, every single day.
There's never been a better time to be part of change - help us reinvent the boundaries of banking and we'll invest in your continued development, so you can shape your future career. An inclusive partnership and culture that offers you flexibility and helps you build the future you want, alongside a support network that inspires you to achieve the best for customers.
Become part of our diverse team, and you'll experience a rare opportunity to make a difference to the lives of millions through our brands like Halifax, Bank of Scotland, Lloyds, and Scottish Widows (among others).
Sound like your kind of place?
The design team will be part of Group Transformation and will be responsible for ensuring the design of all customer journeys and connections is human centred, working with cross-functional transformation teams to translate our Design team's vision into deliverable stories and actions.
About the role
The Design Researcher will be part of our Transforming Branches team and works closely with the Design Lead and Product Owner in a Transformation Value Stream to deliver human-centric outcomes and simplified experiences for users.
What would you get involved with?
As a Design researcher you're on a mission to uncover human needs and behaviours, to inform the development of inspired human-centered solutions. You're able to dig deeper to uncover unexpected insights.
You have a firm grasp of how content, brand, and design work together to build an optimal user experience. You understand the importance of working with a broad range of partners to understand the broader business strategy that informs the solution.
Working within a multidisciplinary team covering all capabilities that enables the business to deliver beautiful, engaging, and thoughtful outcomes for customers.
About your experience...
...And the skills/background you'd possess
We deeply value diversity, and are proudly committed to being an equal opportunity employer.
If this is you, come and join our inclusive, values-led culture focused on making a difference.
Together we'll make it possible...
So what can we offer you in return?
Whatever your aspiration, we can offer excellent benefits, personal development and a career that's enriching and full of opportunity.
Sound like you? Apply today; we'd love to hear from you...