Director of Skills

Homebased | Education

Job title: Director of Skills
Division: Citizens Services, UK&E
Location: Home based with frequent travel


Serco, the FTSE 250 provider of services to government, is investing to create a best-in-class vocational skills business. With new funding streams and an increased government commitment to adult learning, this is a key investment priority for Serco in the UK. We aim to be not just best in class as a training provider but also as a key part of propositions from the wider Serco and in supporting the training providers in the wider skills sector.   



Already a major player in delivering training to the education sector, we are looking to grow and widen our apprenticeship and funded provision with an initial focus on the public sector employers. Alongside this, we have a full pipeline of deals to work on and will build a robust skills and training delivery capability that will allow us to support major deals across the whole of Serco UK&E, from working for the MoD to the MoJ. 



Off the back of this investment, a fantastic opportunity for a Director of Skills has emerged who will be responsible for the growth and long-term strategic development of the Skills business. This is a truly unique opportunity to help build capabilities and scale for this business and be part of the team that builds a market leadership position in our target sectors. You will help define our journey and become a key leader in this rapidly expanding business.



You will be responsible for the widening and deepening of our delivery capabilities, building services to support other training providers and embedding the skills offer in services offered by the wider Serco. You will be interacting with senior Central Government and other public sector stakeholders with a view to understand and contribute to policy. You will also be accountable for continuing to evolve and deliver a strategy that will be based on quality of provision and differentiated capabilities delivered through organic growth and targeted acquisitions. 


What you'll need to do the job


-    Significant leadership experience within the adult education / vocational skills sector 
-    Experience of leading an organisation / division with full P&L responsibility 
-    Proven track record in the full life cycle leading a business from market shaping, through bidding to management of planning, operations, maintenance and customer service, to sustainable partnerships and business growth 
-    A demonstrable understanding of the sectors, their market opportunity, key organisations, and a strong knowledge of the political direction
-    Demonstrable track record in building, leading and retaining teams of excellent talent 


what we offer


-    A competitive salary
-    10% matched pension contribution
-    Bonus of up to 30%
-    Serco benefits
-    Company car or car allowance 
-    25 days holiday
-    Life assurance x2 salary
-    Private medical 


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
11/02/2023 02:59:00
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