Duty Manager

Birmingham | Leisure & Tourism

 

Location: Billesley Indoor Tennis Centre, B13 0ST

Job type: Part-Time, Permanent.

Working Hours:  33 hours, job share available. Mixture of earlies lates and weekends to cover operational hours

Salary: £13 per hour

  

Serco manage the recruitment process on behalf of Birmingham Community Leisure Trust and manage their employees in the delivery of leisure services. Birmingham Community Leisure Trust will be your ultimate employer. 

 

Here at Birmingham Community Leisure trust and our partner Serco Leisure Operating Ltd our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Manager to join the centre. 

   

As the Duty Manager, the purpose of your role will be to lead, manage and be responsible for the day to day operation of the facilities in and around the leisure centre site, working within a demanding commercial environment, ensuring all activities are delivered to a high standard with safety the first priority. 

  

You will support, manage, and develop your team across the site and build and maintain positive relationships with onsite partners, guests, and neighbours in making sure that our customers receive a positive memorable experience. 

   

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.  You will also receive free gym membership and various discounts. 

   

What you'll need to do the role 

  

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Billesley, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed. 

  

To be considered for this role we are looking to hear from candidates who have prior experience and confidence of working face to face with customers, preferably in the Leisure industry and ideally operational management experience.

 
It is highly desireable that you hold a valid first aid at work certificate. 

  

If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today. 

  

Why Serco 

  

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. 

  

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. 

  

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.  

  

What we offer 

  

  • Up to 6% contributory pension scheme 

  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans 

  • Interesting, varied, and enjoyable work 

  • A company that recognises your contribution 

 

 

 

About Serco 

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. 

  

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.  

  

Apply 

Please click on the apply button to be taken to our careers website 

  

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. 

#sercoap 

 

 

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.

 

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Reference
282252-en_GB
Contract Type
Expiry Date
23/12/2022 03:25:00
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