Education Administrator

Uttoxeter | Other

Education Administrator

HMP Dovegate

Full time, 40 hours

Monday- Friday (8am- 4:30pm)


£22,922 Per annum



Here at Serco we are looking for a skilled Education Administrator to join our Education department at HMP Dovegate a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.


As an Education Administrator you will in line with the role:


  • Engage with key stakeholders to provide a detailed overview of the provision and its unique attributes and answer queries from participants and key stakeholders.
  • To work with the management team to produce accurate and detailed reports as required.
  • Facilitate the scheduling and enrolment process to ensure all steps are conducted in a timely and professional manner
  • Ongoing accurate and timely inputting of information onto local and national databases including Virtual Campus (VC) and Curious systems.
  • Support in the day-to-day administration of the function, including registrations, quality assurance and compliance which will include but not exhaustive of; Administration of meetings, Taking minutes, Act as a first point of contact for calls and visitors, Booking and Diarising meetings.



You will be responsible for setting up profiles for new learners, registering course timetables, assigning learners to appropriate courses, inputting data from SEN, IAG and the Learning Progress Coordinator, running a variety of reports on a daily, weekly and monthly basis, and occasionally invigilating examinations.


As the needs of the College change so the job profile, duties and location of the role within the College will be adjusted accordingly.


This role involves prisoner contact.



What you need to do the job:


This role will be ideal for someone who has proven Admin experience. As a minimum we are looking for the postholder to have an ECDL/Computer Qualifications at Level 2. Furthermore, they must have a Grade C, Level 2 equivalent or above in Maths and English.

They must have demonstrated flexibility and the ability to work to deadlines and under pressure.


Th successful post holder must have the ability to work as a team member, proficient with Microsoft office with excellent data entry and communication skills.


Finally having some experience of a custodial environment would be an advantage.



What we offer:


  • Pension - 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services/prisons sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package
  • 25 days holiday plus Bank and Public Holidays



Why Serco



Meaningful and vital work - You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates.


A world of opportunity - With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression.


Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.


We are committed to having a diverse workforce in the Education department and actively welcome applications from people of all backgrounds.



About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.




Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
17/10/2023 02:07:00
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