Electrical Craftsperson

Norwich | Other

Electrical Craftsperson


Norfolk & Norwich University Hospital


Full time - 37.5 hours per week

Mon - Friday 0800 to 1600 hours.


Salary - £29,089.38 to £34,372.69 depending on experience, plus Serco Benefits.


Main Purpose:


To provide safe and efficient maintenance of the Electrical services and equipment within the hospital as directed by Estates Supervisors and management.


Main Accountabilities: 


To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations


  • To carry out reactive repairs, fault finding, servicing Commissioning and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
  • To carry out Planned Preventive Maintenance to a wide range of Plant and Equipment.
  • To work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines
  • To always work in a safe and responsible manner with full regard for own and other's safety.
  • To attend work in compliance with the Computerised Time & Attendance System
  • To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation
  • To use personal communication equipment as requested.
  • To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
  • Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
  •  To attend on-site and off-site training as required.
  • To be aware of how the Electrical Craftsperson Role influences Serco's Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:

  • Completion of a recognised appropriate Electrical Apprenticeship or other relevant structured Training Program.
  • Appropriate City & Guilds and or BTEC certification.
  • Proven experience of working in a similar environment.
  • Knowledge and understanding of Electrical Building Services.
  • Good communication and customer service skills.



What we offer 


  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
31/07/2024 01:12:00
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