Employer Engagement Coordinator

Home Based | Other

Location: Home based with travel to multiple sites within the Midlands area


Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. 


As part of our Restart programme we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic. 


We are expanding our team and we are looking to recruit an Employer Engagement Co-ordinator in the West Midlands and Birmingham area 


The Employer Engagement Coordinator will proactively engage, develop and retain key national and local employer partnerships to support the contractual requirements of the Restart programme. Responsible for contributing to the development and implementation the Employer Engagement Strategy.


Employer Engagement Coordinator will be responsible for sourcing high volume employment opportunities that are sustainable, including vacancies and job focused work placements to meet customer needs and aspirations. Develop existing key employer partnerships regionally to maintain a flow of employment opportunities aligned to customer aspiration and growth sectors.


The Employer Engagement Coordinator will work closely with operations team and supply chain network to identify aspirations and skills analysis to direct and align their focus on such opportunities as well feedback to the operations team and supply chain partners the growth sectors, so that customers can be upskilled and pipeline of candidates are developed.


What you'll need to do the role: 

Ideally you will have experience working in a similar role or have previous experience and successful track record in commercial recruitment, sales, business development or employer engagement in a performance target driven environment. 


It is preferred that you are qualified to Level 4 standard or equivalent but not essential.


You will have good knowledge of local labour market and growth sectors. You will have excellent communication skills at all levels, using a variety of communication methods (spoken, written, behaviour), along with excellent negotiation and influencing skills.


You must also be willing to travel around your allocated area.


Why Serco?

  • Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives;
  • A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;
  • Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.


What we offer:

  • Salary £32,000 and company car
  • Serco discounts which include cinema, Merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
  • An autonomous and supportive culture 
  • The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
06/10/2023 02:22:00
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