Estates Coordinator

Swindon | Other

Great Western Hospital - Wiltshire, Swindon, SN3 6BB



Full Time, Permanent (37.5 hours per week)

Monday - Friday (Flexible shifts covering the hours between 7am-7pm)



Salary: £20,000 - £25,000 per annum + company benefits 



Serco have an exciting opportunity for Estates Coordinators to join the current team based at Great Western Hospital, Swindon. The Estates Coordinator supports Serco's Estate team in the allocation, delivery and closure of planned and reactive maintenance works on site in an accurate, compliant, well organised and professional manner. Working closely with the Concept Evolution CAFM system, the Coordinator ensures full compliance across the contract.




Main accountabilities


In this role you will be responsible for ensuring the Estates staff are working to the documented standards, within timescales and to high levels of user satisfaction. You will ensure all planned and reactive maintenance tasks are accurately and completely closed on the CAFM system and answer incoming helpdesk calls and emails and allocate reactive jobs. In addition to this, you will be responsible for purchasing and procurement, raising purchase orders, support note taking in meetings, manage the Estates filing systems and any other ad-hoc administration requests as required.


What you'll need to do the role



To be successful in this role you will be able to demonstrate previous experience working within a similar FM role or environment, Concept Evolution or CAFM experience is desirable however full training will be provided. You will possess Excellent communication skills, written and verbal skills, time management skills and Excellent IT skills, particularly in MS Excel, Powerpoint and Word. You will also have the ability to build strong relationships whilst being highly detailed, conscientious and delivery focused.



Why Serco



Meaningful and vital work: Working within Soft Services at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.


A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.


What we offer


  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.





About Serco2

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
17/12/2022 03:48:00
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