Executive Officer

About Us

Serco is a valued and trusted partner of government, delivering superb public services that transform outcomes and create a positive impact of our communities. As the leading provider of immigration services, we contribute to the Government's commitment to national security, with a demonstrated ability to be flexible and responsive, while ensuring those in our care are treated with dignity and respect. Support our team in bringing service to life to make a positive difference to the lives in our care. To learn more please visit www.serco.com/aspac


About you

You are a highly organised and detail oriented Executive Officer, with exceptional collaborative and interpersonal skills that can influence and interact at all levels of an organisation. You thrive in a fast-paced challenging environment and combine your strong attention to detail with an ability to see the bigger picture. You have excellent analytical, research and problem-solving skills and can work independently to manage and deliver concurrent activities / initiatives. You are passionate and dedicated and demonstrate exceptional moral values in all that you do.


About the role

The Executive Officer will provide a range of high-level executive, administrative and project support services to the Managing Director Justice & Immigration and the Executive Management Team (EMT), supporting the achievement of the organisation's strategic and operational objectives.

You will provide analysis for all areas of contract operation, including compliance with contractual obligations, formulation of reports and recommendations. Assisting in forward planning and execution of strategic goals; evaluation and understanding of third-party groups; recommendation and implementation of best practice initiatives.


To be successful you will have:

  • Personal integrity and personal values consistent with Serco's values.
  • Relevant tertiary qualifications in Business/Management or a related field.
  • Minimum 5 years' experience in similar business area.
  • Worked within a multi-discipline/multi-function environment.
  • Demonstrated experience in operational project planning, reporting and analysis.
  • Demonstrated experience operating within this environment at management level.
  • Demonstrated experience in research, evaluation and preparation of written proposals and business case scenarios.
  • Superior stakeholder management skills, with the ability to influence others and build respect.
  • Strong Project management skills.
  • Strong leadership skills.
  • Deadline orientation with accurate and timely delivery.
  • Post graduate degree or higher in Business and/or Management (desirable).


This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role. Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.


Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter. 


We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

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Contract Type
Expiry Date
22/06/2023 02:48:00
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