What is the purpose of the role?
We are currently seeking a dynamic individual to oversee the management of our facilities contracts & services to assure performance, business continuity, engagement, and health & safety is maintained. Supporting the Estates and Facilities Manager, you will ensure our main offices receive safe, secure, and sustainable support to provide a great place to work. You will also ensure the workplace environment is efficient, effective and meets the needs of the business. This role will require you to facilities manage the day to day operational delivery of facility services, estates maintenance, compliance, construction and other property change projects. You will be part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction.
What makes this role unique?
Are you a passionate and highly energised, commercially-minded individual seeking a new challenge? We're looking for inspiring people, like you, to join our industry leading Commercial team and be at the forefront of change across our business. This is an interesting role, providing you with the opportunity to work on complex contracts spanning across multiple sites. The travel involved and the people you engage with means no one day is the same.
What will this role involve?
You will take direct responsibility and accountability for managing stakeholders and suppliers, ensuring that there is continuous improvement in standards of safety, quality, time and cost.
You will be the trusted advisor for all matters relating to our estates & facilities at each property as well as championing change and new ways of working across your sites.
You will be the primary interface between your customers (building occupants) and the suppliers.
You will ensure that the supplier's deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest.
What are we looking for?
Do you have BIFM qualification (or equivalent)? Have you worked across multiple locations in both manned and unmanned sites? If the answer is yes, apply now! With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers. We are seeking an enthusiastic individual who will breathe life into the role and be able to work under pressure in a reactive environment. Experience of managing the delivery of hard and soft facilities services is a must. We are seeking those with demonstrable knowledge of building compliance requirements within a corporate real estate setting; and experience of managing corporate facilities and monitoring and maintaining compliance. Certificate in IOSH, NEBOSH or Legionella Awareness would be advantageous but not essential, as well as BIFM Level 4 qualification or equivalent and ONC/HNC or equivalent qualification in Electrical, Mechanical or Building Services discipline. This operational role will involve travel to our other sites; therefore a full UK driving license is essential.
Thames Water information and salary details
This role is based at our Reading head office with a salary of up to £43,000 PA dependant on your skills and experience. A car allowance is provided with this role due to the travel required. There are a number of company benefits including a generous contributory pension up to 12%, 26 days holiday, healthcare, annual bonus, season ticket loans and paid volunteering days and so much more!
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 22/02/2019.