Financial Controller - Health

Home-based | Accountancy

Financial Controller - Health
Home-based with UK Travel       
Full Time, Permanent    

Competitive Salary   


Here at Serco, we are seeking an experienced Financial Controller to hold accountability for the integrity of the financial information in the Health Business Unit (BU) through the maintenance of an effective control environment. This is a £200m+ revenue business unit which delivers hard and soft FM services to 10 hospital contracts. This will encompass ensuring that the financial data and metrics for the BU are correct and adhere to UK&E Serco policies and that the processes that support the reporting of those figures are robust, efficient and are applied consistently across the BU.  


In this key role, you will lead the promotion and adoption of operational excellence design principles to continuously improve the ways of working in the BU finance function. This will require the building and maintenance of effective relationships with UK&E & Group finance, External Auditors and BPO suppliers.


To succeed in this role, you will be a self-starter who can own and drive consistent delivery of regular and recurring activities and drive financial process change through the BU. You will be expected to have a passion for the quality of your output, an intolerance for inefficiencies and the motivation to drive process excellence.

As part of this you'll:


  • Promote a culture of continuous improvement and process excellence to improve the quality and efficiency of the process that sit within that control environment
  • Reduce variation and embed changes to enable the generation of accurate data in our financial systems
  • Drive, own and embed the changes of process and supporting the culture required to achieve reduction in variation across the end-to-end financial process set
  • Work with Global Process owners to consider the effectiveness and implement the improvements to end to end processes
  • Translate UK&E requirements and design and implementation of plans to deliver right first time, accurate responses
  • Ensure the smooth running of the External audit process and the minimisation of audit issues
  • Drive the Strategic Plan and Budget process within the BU to meet all required deadlines including presentation packs
  • Provide Business Partner support to BU Overhead budget holders, including Business Development and reporting of bid spend
  • Build strong working relationships across the business and particularly with Serco's BPO supplier


What you'll need to do the role:

  • You will need to be a qualified accountant with experience of working in a large and complex environment
  • Demonstrable experience of process improvement will be considered favourably
  • Ability to demonstrate an understanding and adoption of Serco's values and ethics
  • Experience of coordinating external audit cycles for a large business
  • Knowledge of working with a shared service centre and experience of delivering change across a multi stakeholder matrix environment
  • Experience of bringing together operational and financial data to provide insight to support decision-making and margin improvement.
  • Up to date knowledge of international accounting standards along with industry best practices and accounting skills
  • Process and/or operational excellence implementations and understanding of continuous improvement.
  • Good understanding of finance systems and standardised processes
  • Excellent organisational, communication and interpersonal skills to influence
  • Excellent MS Office skills, particularly Excel, Word and PowerPoint. Awareness of business intelligence.


Why Serco:


Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


  • Company car / £4200 cash alternative
  • Bonus scheme - 10% on target, 20% exceeding targets
  • Private healthcare
  • Flexible working considered
  • Pension - 6%
  • A company passionate about diversity and inclusion
  • Growth and development opportunities - Serco will support with a range of qualifications
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Up to 25 days annual leave plus bank holidays, with the option to purchase more
  • Life assurance



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
16/12/2023 01:31:00
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