Fleet Insights Analyst

Solihull | Other

Fleet Insights Analyst
Permanent - Full Time 
Solihull, B91 3LT - Hybrid working
Up to £35,000 PA DOE + Benefits 



The Reporting and Analytics team in Serco Business Services (SBS) are responsible for the delivery of data analysis, analytics, and reporting across our corporate functions. Using leading Business Intelligence tools such as Microsoft Power BI and SAP Analytics Cloud, we develop enterprise- wide reporting and analytics to help inform strategic decision making across HR, IT, Fleet, Finance, and Procurement functions. 


The team is recognised across the organisation as experts in data analytics and are developing best practice solutions to meet the needs of a continually evolving business. 


Our strategy is to enable data-informed decision making across the services, creating the right self-service reporting solutions, driving automated analytics, whilst analysing our data to help identify opportunities to enable business performance. 


The analysts work through the end- to- end cycle of requirements gathering, report/dashboard development, analysing and interpreting the results to highlight insights for our customers and we are now looking for a Fleet Insights Analyst to join the team.



As part of this you will

  • Work with fleet stakeholders to understand business requirements and translate them into technical requirements for the reporting/analytics solution.
  • Undertake the development of descriptive/diagnostic analytics solutions, such as self-service dashboards, to enable customers from the fleet domain to gain visibility of key management information and insights.
  • Identify and realise opportunities to streamline the existing reporting delivery and the methods of delivering reports and dashboards to customers.
  • Support the development of the Azure Data Warehouse environment through working closely with teams in IT and third parties to identify and highlight data quality or integrity issues, and recommend new improvements to enhance reporting
  • Build and maintain relationships with internal and external stakeholders. Managing communications and updates for individual workstreams



What you'll need to do the role

  • Knowledge and experience of development within business intelligence tools and tools such as Microsoft Power BI and SAP Analytics Cloud. 
  • Statistical orientation with expertise in EDA.
  • Strong data visualisation and presentation skills.
  • Data manipulation skills, including ability to extract, transform, and analyse data sets using BI tools. 
  • Ability to problem solve, break down complex issues and develop solutions based on findings in the data. 
  • Excellent communications skills both verbal and written as you will need to be able to simply communicate complex issues, processes, and data to a non-technical audience. 

Not essential, but advantageous:

  • Experience of working with Fleet function and Fleet data. 
  • Exposure to advanced analytics practices.


What we offer

  • Contributory pension scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • BUPA anytime health plan
  • Serco Benefits package - including discounts to well-known retail and entertainment brands


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
23/02/2023 01:48:00
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