FM Lead

Field based role with minimum 2 days/ week in Bristol

Permanent, Full time

Circa £55,000 per annum, plus company car 

 

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).

Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture. 

As the Facilities Management Lead you will be the main point of contact with client FM provider and oversee the operation and maintenance of all buildings and facilities used to deliver the Serco Health Assessment Advisory Services (HAAS) contract across the southwest of England. You will provide the contracts operations team, with the estate and facilities that are required to safely deliver the service, for staff and service users.

Reporting directly into the Supply Chain Manager, you will work collaboratively with key stakeholders such as the Finance Business Partner, Procurement Business Partner, Utilities Manager, Property Services Manager, Contract H&S Manager and Group Insurance Manager.
 

Your main responsibilities:

  • Running the main contract HQ office building.
  • Developing a long-term FM buildings strategy for the estate.
  • Maintain asset register and lifecycle planning.
  • Manage planned and preventative maintenance programme for the estate.
  • Manager of cleaning, maintenance, security and waste and recycling contracts including monitoring reporting and service levels
  • Work with the H&S Compliance Manager to identify risks and record on Risk Manager.
  • Manage all statutory requirements to ensure all workplaces one is directly responsible for are safe, compliant, and pleasant workspace for all occupants.
  • Work closely with the FBP and contract SLT regarding any financial decisions and complete monthly management packs including a P&L Overview.
  • Produce annual forecasts for all property related expenditure.
  • Manage directly reporting staff including providing support and ongoing guidance to the staff in line with company policy and processes.
     

What you'll need to do the role:

  • Previous FM management / supervisory experience, ideally multi-site.
  • Strong understanding of FM and applicable legislation.
  • Experience of delivering both hard services and soft services.
  • Have qualification in health and safety such as IOSH, and knowledge of H&S requirements for office properties / office working.
  • A full UK driving licence.
  • Analytical and logical approach to problem solving in field of expertise.
  • Strong teamwork skills and the ability to lead and motivate others. 

 

What we offer

  • Up to 6% contributory pension scheme
  • Life insurance
  • 25 days annual leave plus bank holidays. Options for annual leave purchase & carry over
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
     

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.  

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Reference
293934-en_GB
Contract Type
Expiry Date
05/06/2024 01:15:00
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