Governance Administrator -HMP Lowdham Grange

Nottingham | Other

Governance Administrator

HMP Lowdham Grange, Nottinghamshire

Full time, 40 hours, Permanent

£19,760 PA rising to £20,163 PA after 1 year


Here at Serco we are looking for a Governance Administrator to join our team at HMP Lowdham Grange.  HMP Lowdham Grange is a privately operated category B prison in Nottinghamshire.  We have an adult male population of long-term sentenced prisoners.  We aim to engage the men in purposeful activity throughout their sentence with opportunities for employment, education, psychological intervention, engagement with Offender Management and a variety of healthcare services.  


The purpose of this role is to administer and maintain accurate records within the Governance department.

Some of the main duties for this role involves:


  • Carrying out all administration tasks in relation to Prisoner complaints including maintaining accurate databases, logging, and distributing as per PSI.


  • Being responsible for the completion of administration tasks within the mailroom, including processing, searching, and scanning all incoming and outgoing mail when required.


  • The successful candidate will also carry out tasks for legal and Director's correspondence, including logging, scanning, and distributing.


  • Assisting with administration tasks within other areas of the Governance and Secretariat department when required.


  • Any other duties asked by Line Management




What you'll need to do the role


This is an opportunity for an individual who has demonstratable experience within a busy admin role. They must be organised, have effective time management skills and excellent computer skills inclusive of Microsoft Word, Excel and Power Point. The successful post holder must be able to prioritise and manage their own workload. It is essential that they are a great team player but also be able to work effectively on their own. It is vital that they have good written and oral communication skills.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 



What we offer


  • 25 days holiday plus 8 bank holidays
  • Up to 6% contributory pension scheme
  • Working in a tight knit, friendly team environment 
  • Training and development opportunities available
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
21/12/2022 02:48:00
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