Head of Quality and Testing

Head of Quality & Testing

Birmingham/Hybrid

Your new role

National Highways are looking to recruit a talented Head of Quality and Testing within Digital Services.  If you are an experienced Quality and Testing professional, this is a great opportunity to develop and grow a function, set testing and quality standards and policy across Information Technology and Operational Roadside Technology, and assure compliance to these both within our own project teams and our partners and suppliers.

This is a hybrid role and will be 40% office based.

What you’ll be leading on

  • Developing, implementing and maintaining testing and quality standards for Digital Services Technology and Operational Roadside Technology environments, ensuring this integrates seamlessly within project delivery frameworks including waterfall and agile. 
  • Establishing and leading a testing team as part of the Digital Services organisation, and providing ongoing quality assurance for third party and supplier test resources
  • Developing and / or assuring testing strategies and integrated testing plans for projects and programmes as required. 
  • Developing and integrating quality and testing standards into procurement events and processes, to ensure quality is at the core of third party deliverables. 
  • Developing a testing tooling strategy and the supporting business case based on reduced defect and automation ROI, and then implementing the subsequent tooling / automation project
  • Managing and governing out partners, suppliers and third parties delivering testing services, to ensure National Highways standards are adopted and tested against. 

To be successful you’ll need 

  • Strong background in business process design and testing 
  • Ideally has experience in roadside operational technology and enterprise IT testing environments
  • Experience of leading a team and quality assuring activity, as well as hands on test management
  • Ability to communicate and land change to ensure quality is at the heart of our delivery frameworks 
  • A deep understanding and experience of delivery waterfall and agile projects and programmes across multiple diverse business units 
  • Experience of managing / assuring work delivered by third parties 
  • Strong negotiation, interpersonal skills that will be used to drive a culture of quality and test with the Digital Services Leadership Team, as well as manage key suppliers to ensure quality standards are implemented
  • Ideally the person will be qualified in ISEB for Testing or equivalent
  • Functional testing experience - design and execution of a wide range of testing techniques, communicating test results to both technical and non-technical stakeholders.
  • Non-functional testing experience - you can execute non-functional test scenarios and identify defects and can run non-functional tests others have written and know the processes to do so. 

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme.  We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.  We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

Want to know more?

To request a copy of the role profile, please contact stefanie.emms@nationalhighways.co.uk quoting reference number 5118.

ABOUT US

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.  We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and blended working between base location/home
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)

And finally 

We reserve the right to close before the advertisement expires

ABOUT US

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)
  • Qualifications and/or professional membership check (if applicable)

And finally 

We reserve the right to close before the advertisement expires.

Register & Apply Now Login & Apply
Reference
5118
Contract Type
Salary
£64,350 - £75,430
Start Date
Immediate Start
Expiry Date
23/07/2024
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