Head of Quality, Health, Safety & Environment - De

Home Based | Other

Head of Quality, Health, Safety & Environment - Defence  
Home-based with UK Travel       
Full Time, Permanent    

Band 2   


Here at Serco, we are seeking a dynamic and accomplished individual to join our Defence Business Unit (BU) as the Head of Quality, Health, Safety & Environment. This leadership role offers a unique opportunity to shape and influence the strategic direction of QHSE practices within the Defence BU, while playing a pivotal role in Serco's commitment to delivering exceptional services.



As part of this you'll:



  • Strategic Leadership: Provide visionary leadership in QHSE across the entire Defence Business Unit, aligning with the unit's vision, goals and strategies
  • QHSE Strategy: Develop and implement a comprehensive QHSE strategy to drive continuous improvement in performance, reduce injury and incident rates and align with the business strategy
  • Performance Targets: Own the delivery of QHSE targets, ensuring successful implementation of the business strategy and a culture of high-quality service provision
  • Team Leadership: Lead and develop a team of QHSE Subject Matter Experts (SMEs) to ensure the strategy is embraced and objectives are met
  • Collaboration: Collaborate with the Business Unit MD and senior leadership team to advise on QHSE strategy, fostering alignment with stakeholders to achieve strategy goals
  • External Representation: Represent Serco's commitment to QHSE excellence to customers, stakeholders and the wider community
  • HSE Expertise: Act as a second-in-command to the UK&E Divisional QHSE Director for HSE matters across the UK business


What you'll need to do the role:


  • Membership: Membership of the Institution of Occupational Safety & Health; CMIOSH
  • Qualifications: NVQ/Diploma or Degree qualified in relevant field. Health and Safety Level 5 or above
  • Investigative Skills: Experience coordinating independent investigations, evidence gathering, resolution and reporting
  • Leadership: Energetic, engaging style with strong influence and motivation skills to drive best practice
  • Legislation Knowledge: Detailed understanding of current and impending Safety, Health, Environment, and Security legislation and standards
  • Problem-Solving: Proven ability to address issues proactively with a measured approach
  • Strategic Vision: Demonstrated ability to design and implement strategies, frameworks, policies, standards, and KPIs
  • Stakeholder Management: Excellent relationship building, stakeholder management, and communication skills
  • Analytical: Strong analytical skills to simplify complex information for informed decision-making
  • Resilience: Self-aware and resilient, capable of navigating challenges effectively
  • Communication: Strong communication skills, from staff to executive level
  • Decision-Making: Excellent judgment and decision-making capabilities
  • Commercial Acumen: Financially aware with strategy development and execution capability
  • SC clearance or the ability to achieve it



Why Serco:


Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:


  • Company car / £4200 cash alternative
  • Bonus scheme - 10% on target, 20% exceeding targets
  • Private healthcare
  • Flexible working considered
  • Pension - 6%
  • A company passionate about diversity and inclusion
  • Growth and development opportunities - Serco will support with a range of qualifications
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Up to 25 days annual leave plus bank holidays, with the option to purchase more
  • Life assurance



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
09/10/2023 02:23:00
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