Hospitality Host

Job title: Hospitality Host

Location: Bisham Abbey National Sports Centre

Job type: Full Time, Permanent

Working Hours: 39 hours per week, 5 shifts per week including weekends, earliest start time 7am, latest finish 1am.

Salary: £19,880.00 per annum + Excellent benefits



Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Hospitality Host to join the centre.


Bisham is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham provides excellent facilities to Britain's leading sports men and women. Bisham is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.


As the Hospitality Host, the purpose of your role is to support the Catering Supervisor in the service delivery of the events such as weddings, private parties, and conferencing. You will manage and support the Abbey customers, such as the bar, reception and running of small functions when needed and be the main contact for guests within the Abbey in the absence of the Catering Supervisor.


Our business is aiming to grow its private function numbers and provide customers with a "world class" experience which you can be part of, and you will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.


About you


The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Bisham, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.


Ideally, you will have previous experience in a customer facing environment running weddings and events and be computer literate. Level 2 food safety is desirable.


Lastly, you will have a flexible approach to working hours and willingness to learn new skills.


If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Free Gym membership
  • Staff meal, physio discounts
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
20/10/2022 12:24:00
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