Hospitality Host

Lilleshall | Leisure & Tourism

Job title: Hospitality Host

Location: Lilleshall National Sports & Conferencing Centre, Shropshire, TF10 9AT

Job type: Part Time, Permanent

Working Hours: 18 / 24 hours per week, between 2.30pm to 8.30pm on a rolling rota including weekends.

Salary:  £9.50 per hour + excellent benefits

  

Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Hospitality Hosts to join the centre.

 

Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain's leading sports men and women.  We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

 

As the Hospitality Host, the purpose of your role is to offer private catering for our hotel guests. This will involve checking in guests at the reception desk, host and serve the dining room service for up to 29 rooms during the evening service from a prechosen menu. You will also be the main focal point for customer enquiries.

 

Our business is aiming to grow its private function numbers and provide customers with a "world class" experience which you can be part of, and you will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.

 

About you

 

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Lilleshall, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.

 

To be considered for this role it is desirable that you have previous experience in a customer facing environment, hold a level 2 food safety certificate, computer literate and have a willingness to learn new skills.

 

If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.

 

Why Serco

 

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 

 

A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career. 

 

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 

 

What we offer

 

  • Free Gym membership
  • Staff meal, physio discounts
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution

 

 

 

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.

 

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Reference
282083-en_GB
Contract Type
Expiry Date
13/12/2022 02:43:00
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