Stoke-on-Trent | Other

Harplands Hospital, Stoke-on-Trent ST4 6RR


Part Time, Permanent (33hrs per week)

Shift Pattern: 3 week rota, including weekends, between 8am-8pm


Salary: £22,739.75 - £22,765.30 - Pro Rata



Serco have an exciting opportunity for a Housekeeper to join the current team based at Harplands Hospital, Stoke-On-Trent. As the Housekeeper you will provide and maintain a cleaning/domestic service in the offices and non clinical areas ensuring high levels of cleanliness and safety in addition to providing a pleasant environment at all times.


Main Accountabilities:


  • Clean and maintain the work area in line with work schedules and in an efficient manner ensuring a safe environment for all
  • Follow best practise procedures associated with cleaning and control of infection
  • Ensure all cleaning equipment is used correctly and then cleaned and stored away after use - also checking the equipment before use for any faults
  • Ensure chemicals are used correctly in line with the COSHH procedure
  • Undertake regular cleaning duties including the emptying of bins, damp dusting and cleaning of the toilet areas and vacuuming, in addition carry out periodic activities including carpet cleaning, upholstery cleaning and curtain changes
  • Wash walls and clean hard surface floors as per the planned programme
  • To be helpful friendly professional and compassionate with all patients visitors and staff in the unit
  • Fire safety follow the trust fire safety procedures and direction from the ward clinical team
  • Take part in any other training required
  • Undertake other duties as required following appropriate training



What you'll need to do the role



  • NVQ level 1 or 2  in cleaning building interiors
  • Good standard of general education
  • Good reading and writing ability & numeracy skills
  • Basic certificates in food hygiene and or health and safety or have potential to obtain certificates
  • Experience in a customer focused environment
  • Good common sense
  • Able to work with minimum supervision
  • Understanding of maintaining a clean environment
  • Able to communicate effectively with different people
  • Be sensitive and understanding
  • Able to use own initiative
  • Receptive to change
  • Reliable, confident, compassionate & flexible




Why Serco?


Meaningful and vital work: Working within a Hospital at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.




What we offer 


  • Up to 6% contributory pension scheme 
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. 
  • A safe and supportive culture
  • Interesting and enjoyable work 
  • A company passionate about diversity and inclusion 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities 


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Register & Apply Now Login & Apply
Contract Type
Expiry Date
03/10/2023 02:41:00
Shortlist Email me jobs like this  Back to listing