Housekeeping Supervisor-Invest NI

Belfast | Other

Job Title: Facilities Supervisor (Housekeeping)

Hours: 40 hours per week (Monday - Friday)

Reports to: Contract Manager

About Serco

At Serco, not only is the nature of the work we do important, everyone has a significant role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.   


Why Serco

A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.

What you need to do the job:

To be considered for this role you must demonstrate Excellent Knowledge of Excel and Microsoft Office 365 Suite. The role requires excellent IT, written and verbal communication skills. It goes without saying that you must have excellent organisational skills and have the ability to work under pressure and flexibility within a busy team. It is essential that you have the ability to work to tight schedules and pressurised deadlines.


This role requires the commitment to quality of service. Additionally, you must have an enthusiastic approach within a target orientated environment.

Some of the duties involved are:

  • To manage a team of Housekeeping Staff
  • Ensure overall cleanliness of the Office is maintained to ensure a clean and decent condition is maintained throughout.
  • Conduct audits in line with contractual requirements.
  • Make sure all staff are competent in their roles and are trained and understand how to use equipment and appliances.
  • Make sure all staff adhere to COSHH and SSOW practices. Ensure staff have knowledge and understanding of Health and Safety in the workplace such as manual handling etc.
  • To maintain accurate records and data and make sure all relevant paperwork is correct.
  • Maintaining adequate levels of cleaning supplies and manage stock control.
  • Make sure all staff are up to date with mandatory training such as Serco Essentials.
  • Utilise an electronic management system to log, monitor and close out requests for services or service failures for all tenants.
  • Any other Ad Hoc Duties




About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
01/08/2024 01:09:00
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